Available for opportunities
Jazz

Matt Jensen

IT Infrastructure & Network Engineering

Level 3 Help Desk professional with 4+ years in IT Infrastructure. Pursuing CCNA certification while building real-world networking skills.

homelab#

$ whoami

network_engineer && automation_enthusiast

$ cat skills.txt

Cisco IOS | PowerShell | Windows Server | Active Directory

$ ./current_focus.sh

// career.history

Professional Timeline

Enterprise administration & automation journey

Current Feb 2024 - Present

Technical Support Specialist

Ellucian · Full-time · On-site

  • Manage the full lifecycle of 4,000+ Windows and macOS endpoints across multiple campuses, including imaging, deployment, upgrades, and hardware repair.
  • Pioneered the first automation framework for lab and staff computer setup with Batch and PowerShell, eliminating repetitive tasks and saving hundreds of technician hours.
  • Create and maintain user, computer, and group objects in Active Directory and Azure AD; including Group Policies, MFA, and SSPR.
  • Plan and execute network projects such as switch room upgrades, and VLAN/DHCP/DNS validation, replacing end-of-life Cisco and APC hardware.
  • Provide Tier 2/3 support, documenting solutions, and acting as a mentor for student workers.
Active Directory Azure AD PowerShell Batch Scripting Windows macOS Networking
Jan 2023 - Feb 2024

Student Technician

Ellucian · Part-time · Lincroft, NJ

Led a team of Student Employees to setup the "New Jersey Cybersecurity Center for Excellence"; helping Brookdale earn designation as a National Center of Academic Excellence in Cyber Defense Education—one of only two community colleges in New Jersey to receive this recognition from the National Security Agency and the Department of Homeland Security.

Assisted with the imaging, deployment, and maintenance of Windows and macOS computers across campus labs and offices.

Supported Active Directory account creation, password resets, and troubleshooting MFA/SSPR issues under staff supervision.

Provided Tier 1/2 technical support to students, faculty, and staff; escalated complex issues to senior technicians.

Gained hands-on experience with hardware repair, software deployment, and documentation of IT processes.

Team Leadership Active Directory Cybersecurity Windows macOS
Nov 2021 - Apr 2022

Production Assistant

Hulu · Full-time · Manhattan, NY · On-site

  • Acted as a team lead; driving a sprinter van across various locations including Manhattan, Brooklyn, and New Jersey.
  • Assisted with day-to-day on-set logistics and coordination.
  • Supported crew members by helping with tasks and resolving needs as they arose.
Sep 2017 - Jul 2018

Delivery Driver

Pizza Hut · Full-time · North Brunswick, NJ · On-site

  • Delivered food orders to customers.
  • Washed dishes and cleaned kitchen areas.
  • Prepared ingredients and assisted with food prep.
  • Closed the store, including cleaning equipment and fryers.

// home.lab

The Lab

Real hardware. Real skills. Real experience.

cisco-lab(config)#

Cisco Hardware Lab

Physical networking equipment

Hands-on experience with real Cisco routers and switches. Practicing CCNA concepts including VLANs, routing protocols, and network security.

# Equipment Stack

├── Cisco 9300 Catalyst Switch

├── Cisco 3750

├── Windows Server PC

└── Rasberry Pi Project

srv01(config)#

Self-Hosted Services

Home server infrastructure

Running production-grade services at home. Managing virtualization, containers, and network services with enterprise-level practices.

# Windows Server 2025

├── Hyper-V Instance

├── Media Library

├── Cloudflare Reverse Proxy

└── Network Attached Storage

// skills.matrix

Technical Skills

Core competencies & expertise areas

core-sw(config-if)#

Networking

CCNA Track

  • Cisco IOS
  • VLANs & Trunking
  • Routing Protocols
  • Network Security
  • TCP/IP & OSI
homelab(config-router)#

Automation

Scripting & Tools

  • PowerShell
  • Batch Scripting
  • Task Scheduling
  • Git & GitHub
  • CI/CD Basics
dc-srv(config)#

Systems Admin

Enterprise IT

  • Active Directory
  • Windows Server
  • Group Policy
  • Virtualization
  • Linux Basics

// get.in.touch

Connect

Interested in networking, automation, or just want to chat about IT? I'm always open to discussing new opportunities and ideas.