// career.history
Professional Timeline
Enterprise administration & automation journey
Technical Support Specialist
Ellucian · Full-time · On-site
- Manage the full lifecycle of 4,000+ Windows and macOS endpoints across multiple campuses, including imaging, deployment, upgrades, and hardware repair.
- Pioneered the first automation framework for lab and staff computer setup with Batch and PowerShell, eliminating repetitive tasks and saving hundreds of technician hours.
- Create and maintain user, computer, and group objects in Active Directory and Azure AD; including Group Policies, MFA, and SSPR.
- Plan and execute network projects such as switch room upgrades, and VLAN/DHCP/DNS validation, replacing end-of-life Cisco and APC hardware.
- Provide Tier 2/3 support, documenting solutions, and acting as a mentor for student workers.
Student Technician
Ellucian · Part-time · Lincroft, NJ
Led a team of Student Employees to setup the "New Jersey Cybersecurity Center for Excellence"; helping Brookdale earn designation as a National Center of Academic Excellence in Cyber Defense Education—one of only two community colleges in New Jersey to receive this recognition from the National Security Agency and the Department of Homeland Security.
Assisted with the imaging, deployment, and maintenance of Windows and macOS computers across campus labs and offices.
Supported Active Directory account creation, password resets, and troubleshooting MFA/SSPR issues under staff supervision.
Provided Tier 1/2 technical support to students, faculty, and staff; escalated complex issues to senior technicians.
Gained hands-on experience with hardware repair, software deployment, and documentation of IT processes.
Production Assistant
Hulu · Full-time · Manhattan, NY · On-site
- Acted as a team lead; driving a sprinter van across various locations including Manhattan, Brooklyn, and New Jersey.
- Assisted with day-to-day on-set logistics and coordination.
- Supported crew members by helping with tasks and resolving needs as they arose.
Delivery Driver
Pizza Hut · Full-time · North Brunswick, NJ · On-site
- Delivered food orders to customers.
- Washed dishes and cleaned kitchen areas.
- Prepared ingredients and assisted with food prep.
- Closed the store, including cleaning equipment and fryers.
// home.lab
The Lab
Real hardware. Real skills. Real experience.
Cisco Hardware Lab
Physical networking equipment
Hands-on experience with real Cisco routers and switches. Practicing CCNA concepts including VLANs, routing protocols, and network security.
# Equipment Stack
├── Cisco 9300 Catalyst Switch
├── Cisco 3750
├── Windows Server PC
└── Rasberry Pi Project
Self-Hosted Services
Home server infrastructure
Running production-grade services at home. Managing virtualization, containers, and network services with enterprise-level practices.
# Windows Server 2025
├── Hyper-V Instance
├── Media Library
├── Cloudflare Reverse Proxy
└── Network Attached Storage
// skills.matrix
Technical Skills
Core competencies & expertise areas
Networking
CCNA Track
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Cisco IOS
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VLANs & Trunking
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Routing Protocols
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Network Security
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TCP/IP & OSI
Automation
Scripting & Tools
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PowerShell
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Batch Scripting
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Task Scheduling
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Git & GitHub
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CI/CD Basics
Systems Admin
Enterprise IT
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Active Directory
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Windows Server
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Group Policy
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Virtualization
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Linux Basics
// get.in.touch
Connect
Interested in networking, automation, or just want to chat about IT? I'm always open to discussing new opportunities and ideas.